User Terms

# User Terms and Conditions Effective Date: 15 June 2026 Platform: STUNDAA Public URL: https://stundaa.com/terms-and-policies/user_terms --- # 1. Acceptance of Terms These User Terms and Conditions ("Terms") govern your access to and use of the STUNDAA platform, website, applications, software, APIs, communication services, and related products and services (collectively, the "Services"). By creating an account, accessing, or using STUNDAA, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, the Privacy Policy, and all applicable policies published by STUNDAA. If you do not agree with these Terms, you must not access or use the Services. --- # 2. Eligibility To use STUNDAA, you must: • Be at least 18 years of age or the age of majority in your jurisdiction. • Have the legal capacity to enter into binding agreements. • Provide accurate, complete, and current information. • Comply with all applicable laws and regulations. STUNDAA reserves the right to refuse, restrict, suspend, or terminate access if eligibility requirements are not met. --- # 3. User Account Users are responsible for: • Maintaining the confidentiality of account credentials. • All activities conducted through their account. • Keeping account information accurate and up to date. • Promptly notifying STUNDAA of any unauthorized access or security breach. Users may not share, transfer, sell, lease, or assign accounts without prior written authorization. --- # 4. Platform Services STUNDAA provides a technology platform that may include: • Digital services. • Business communication tools. • WhatsApp Business integrations. • Marketplace functionality. • Vendor and customer interactions. • Subscription-based services. • Third-party integrations. STUNDAA acts as a technology provider and may not be a direct party to transactions between users and vendors unless explicitly stated. --- # 5. Compliance with Meta and WhatsApp Policies Where Services involve WhatsApp Business Platform, Facebook, Instagram, Messenger, Meta APIs, or related technologies, users agree to comply with all applicable policies and requirements issued by Meta Platforms, Inc., including: • WhatsApp Business Terms of Service. • WhatsApp Business Messaging Policy. • WhatsApp Commerce Policy. • Meta Platform Terms. • Meta Developer Policies. • Meta Community Standards. Users shall not use STUNDAA in a manner that causes violations of Meta policies or threatens the integrity of Meta services. Failure to comply may result in suspension or termination of access without prior notice. --- # 6. Consent for Communications Where users utilize communication services through STUNDAA: • Users must obtain valid consent before contacting recipients. • Users must honor opt-out requests. • Users may only send communications that recipients reasonably expect to receive. • Users may not use purchased, scraped, rented, or harvested contact databases. • Users are responsible for maintaining records of user consent where required. Any communication activities must comply with applicable laws and platform policies. --- # 7. Prohibited Activities Users shall not: • Send spam, unsolicited, or unauthorized messages. • Engage in fraud, phishing, impersonation, or deceptive conduct. • Violate intellectual property rights. • Upload malicious code, malware, or harmful software. • Distribute illegal content. • Promote unlawful products or services. • Interfere with platform operations or security systems. • Circumvent restrictions, rate limits, or access controls. • Access data without authorization. • Use STUNDAA for activities prohibited by Meta, WhatsApp, or applicable laws. • Create multiple accounts to evade enforcement actions. --- # 8. Marketplace Transactions Where marketplace features are available: • Vendors are solely responsible for their products and services. • Users are responsible for evaluating vendors before making purchases. • STUNDAA does not guarantee product quality, availability, legality, or suitability. • Disputes between users and vendors should be resolved directly between the parties whenever possible. STUNDAA may assist in dispute resolution at its discretion but is not obligated to do so. --- # 9. User Content Users retain ownership of content they submit. By uploading, posting, transmitting, or submitting content through STUNDAA, users grant STUNDAA a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, distribute, and process such content solely for the purpose of operating and improving the Services. Users are solely responsible for content they submit. --- # 10. Privacy and Data Protection Collection and processing of personal information are governed by the STUNDAA Privacy Policy. Users acknowledge that certain information may be processed to: • Provide Services. • Maintain platform functionality. • Prevent fraud and abuse. • Comply with legal obligations. • Support integrations with Meta and other authorized service providers. --- # 11. Third-Party Integrations STUNDAA may integrate with third-party services, including: • Meta. • WhatsApp. • Facebook. • Instagram. • Payment processors. • Cloud service providers. Users acknowledge that third-party services operate under their own terms and privacy policies. STUNDAA is not responsible for actions, outages, restrictions, policy changes, or decisions made by third-party providers. --- # 12. Fees and Payments Certain Services may require payment. Users agree to: • Pay all applicable fees. • Provide accurate payment information. • Comply with applicable billing requirements. • Accept adjustments related to refunds, disputes, taxes, or chargebacks where permitted. Failure to pay may result in suspension or termination of Services. --- # 13. Intellectual Property All software, technology, trademarks, branding, logos, designs, documentation, and platform materials belonging to STUNDAA remain the exclusive property of STUNDAA or its licensors. Users may not: • Copy. • Modify. • Reverse engineer. • Distribute. • Resell. • Exploit platform technology without authorization. Except where expressly permitted by law. --- # 14. Suspension and Termination STUNDAA may suspend, restrict, disable, or terminate accounts immediately if: • These Terms are violated. • Fraudulent or suspicious activity is detected. • Meta or third-party platform policies are violated. • Security risks arise. • Legal or regulatory obligations require action. • Continued access presents operational, compliance, reputational, or legal risks. Termination may occur without prior notice where necessary to protect users, vendors, STUNDAA, or third-party partners. --- # 15. Disclaimer of Warranties The Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, STUNDAA disclaims all warranties, including: • Merchantability. • Fitness for a particular purpose. • Non-infringement. • Availability. • Reliability. • Accuracy. STUNDAA does not guarantee uninterrupted, secure, or error-free operation. --- # 16. Limitation of Liability To the fullest extent permitted by law, STUNDAA shall not be liable for: • Indirect damages. • Incidental damages. • Consequential damages. • Lost profits. • Lost revenue. • Lost business opportunities. • Data loss. • Service interruptions. In no event shall STUNDAA's total liability exceed the amount paid by the user to STUNDAA during the twelve (12) months preceding the claim. --- # 17. Indemnification Users agree to defend, indemnify, and hold harmless STUNDAA, its affiliates, officers, directors, employees, contractors, and partners from any claims, losses, liabilities, damages, costs, or expenses arising from: • User conduct. • User content. • Violations of these Terms. • Violations of Meta policies. • Violations of applicable laws. • Disputes with vendors or third parties. --- # 18. Service Availability STUNDAA may modify, suspend, discontinue, or update any Service at any time. No guarantee is provided regarding: • Continuous operation. • Feature availability. • Compatibility with third-party services. • Future availability of specific functionality. --- # 19. Governing Law and Dispute Resolution These Terms shall be governed by applicable laws. Before initiating legal proceedings, users agree to attempt good-faith negotiations to resolve disputes. Where negotiations fail, disputes shall be submitted to the competent courts having jurisdiction over STUNDAA. --- # 20. Changes to These Terms STUNDAA may update these Terms from time to time. Updated versions become effective upon publication on the Platform unless otherwise stated. Continued use of the Services after publication constitutes acceptance of the revised Terms. --- # 21. Contact Information For legal, compliance, privacy, or support inquiries: Platform Name: STUNDAA Website: https://stundaa.com User Terms: https://stundaa.com/terms-and-policies/user_terms Privacy Policy: https://stundaa.com/terms-and-policies/privacy_policy By creating an account, registering, accessing, or using STUNDAA, you acknowledge that you have read, understood, and agree to be bound by these User Terms and Conditions. These Terms are designed to support compliance requirements commonly expected for Meta App Review, WhatsApp Business Platform integrations, Meta Technology Provider services, and related communication platform operations.